Reporting a court problem
Report a problem from your reservation, or from the court board with Problem with a court? Report it.
- Pick the court, if you didn’t start from your reservation.
- Pick what’s wrong: Standing water, Lights out, Net or surface, Animal on court or Something else.
- Say whether you can play on it: No, unplayable or Yes, just flagging.
- Add a note for staff if you like, up to 500 characters.
The front desk is emailed right away.
If it’s unplayable
Section titled “If it’s unplayable”- Reported from your own reservation, once check-in has opened: your reservation is released with no no-show, and the time doesn’t count toward your hours.
- Other players booked on that court later in the day see a warning on their reservation.
You can have one open report per court, and send up to 5 reports a day. Reports nobody resolves clear at the end of the day.