The front desk
Front desk staff and admins open the desk at your club’s address /manage, or from Desk in the website’s menu. On a phone, the desk’s links are under Menu.
The schedule
Section titled “The schedule”The schedule shows one day, with a column per court and the club’s hours down the side.
- ‹ and › move a day at a time. Today comes back.
- Filter by All courts, Tennis or Pickleball.
- The key explains the colors: member reservations, lessons and clinics, leagues, team matches and open play, closed courts, checked-in reservations, and courts held for a waitlist offer.
- A red line marks the current time.
Checking members in
Section titled “Checking members in”Next arrivals lists the reservations about to start. Check in marks a member as arrived, for someone without a phone.
Court problems
Section titled “Court problems”When a player reports a problem, staff are emailed and it appears under Court problems.
- Close the court until a time you pick. Reservations that haven’t started are cancelled and their players emailed, and the one under way ends.
- Mark fixed when it’s sorted.
Reports nobody resolves clear at the end of the day.
Waitlist
Section titled “Waitlist”The Waitlist card shows how many people are waiting for each full time. Courts held for a waitlist offer show on the schedule, as “Offered to R. Okafor, until 10:05 AM”.
Rainouts
Section titled “Rainouts”Call rainout closes the outdoor courts. See rainouts for staff.