Analytics

Admins open Analytics from the desk. Pick 7 days, 30 days or 90 days. Each period includes today up to now.

Headline numbers

Each is compared with the same span just before it, such as “Up 12% on the 30 days before”:

• Court time used: the share of open court time that was played, lessons, leagues, open play and team matches included. Only open hours count, and courts closed by staff aren’t counted as available.
• Hours played
• Reservations by members
• Players: members who played
• No-shows: their share of member reservations, and the hours booked and not played

Below them, how much of the next 7 days is booked so far.

Charts

• Court time used each day, as bars.
• Busy times: the share of court time used by day of the week and hour. Use it to spot quiet slots for lessons and prime time worth protecting with limits.
• By court, and what courts were used for: member play, lessons and clinics, leagues, open play and team matches.

Club activity

Courts claimed after a no-show, and the hours they saved. Waitlist lines joined, offers made, courts won and lines that never got one. Cancellations, court problems and rainouts. Members, and how many joined. Bookings the front desk made.

Most active players

The five members with the most court time, with their reservations and no-shows.